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Our Team

The technicians and staff at Lagana Plumbing & Heating are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. 

Mitch Ruffalo

Owner


Years of Experience: 29

Favorite Food: Italian

Jeff Patchen

General Manager


Years of Experience: 30

Favorite Food: Steak and potatoes

Josh Avery

Service and Installation Manager


Years of Experience: 29

Favorite Food: Pizza

Joseph Ruffalo

Office Manager


Years of Experience: 2

Favorite Food: Steak

Debbie Ruffalo

CFO


Years of Experience: 31

Favorite Food: Eggplant Panini

Colton Newville

Plumber


Years of Experience: 6

Favorite Food: Pizza

Chris Luke

Lead Installer


Years of Experience: 21

Favorite Food: Brownies

Derek Michaels

Lead Service Tech/Supervisor


Years of Experience: 6

Favorite Food: Tacos

Kaleb Harp

Service Technician


Years of Experience: 2
Favorite Animal: Monkeys and Kangaroos
Favorite Food: Pizza
Favorite Movie: The Departed

Max Henretty

Service Technician


Years of Experience: 3
Favorite Animal:
Favorite Food: Steak
Favorite Movie: Anything Marvel

Tom Tyler

Service Technician


Years of Experience: 5 years
Favorite Animal: Beaver
Favorite Food: Pizza/ Brisket
Favorite Movie: Unbreakable

Bob Zappia

Customer Service, Dispatch, Scheduler


Years of Experience: 40+
Favorite Animal: Dogs
Favorite Food: Anything Italian
Favorite Movie: Tommy Boy, Caddyshack, Groundhog Day, St. Vincent, Castaway

Antony Bueso

HVAC Installer


Years of Experience: First Year
Favorite Animal: Dogs
Favorite Food: Subs
Favorite Movie: The Waterboy

Nicole Kobel

Sales Team Coordinator


Years of Experience: 10
Favorite Animal: Snake
Favorite Food: Chicken Bowtie Pasta
Favorite Movie: The Shining

Ryan Kreuser

Marketing Coordinator


Years of Experience: 2
Favorite Animal: Sea Turtles
Favorite Food: Cheese burgers
Favorite Movie: Remember the Titans