Reviews of Lagana Plumbing & Heating
(Based on 39 rated reviews)
Product or service reviewed: Annual furnace service
Tim did a wonderful job (as usual) of cleaning and checking our heating system. He is a pleasure to talk with, is knowledgeable of system requirements and is confident in his skills. In addition, he gave us a thorough tutorial on setting up the thermostat controls through the iPhone. We very much appreciate the extra time Tim spent with us to explain the details and benefits of using the iPhone to control the settings. We give Tim an A+ and look forward to the next time he comes to service our furnace or AC.
Dan and Suzanne DECKER
Product or service reviewed: replace entire sewer line and add a back flow check valve to the line
Very happy with the job that they did. It ended being a much more difficult job than anticipated, but they made sure everything was done. Thank you for a job well done!!
Product or service reviewed: service
When I had problem with my boiler/hot water tank I specifically requested Tim Mackey because the last time he worked on my system he did an excellent job. This time he again his knowledge and skill were unparalleled. Thanks Tim
Product or service reviewed: clogged drain
5 stars to Tim, who was courteous, friendly and did a good job. He explained everything thoroughly and I appreciate that. Thank you
Product or service reviewed: Furnace start up
Tim stopped by and did the first start up test on my new furnace i just had installed. Great guy and very happy with the work he did to make sure it was safe to use. Was not afraid of answering questions I had about what he had to do to get everything working and was polite about it.
Clifton springs NY
Product or service reviewed: Gas Line Estimate and Faucet Repair
Tim did an excellent job repairing my tub/shower faucet and giving me an estimate on installing a new gas line for a kitchen stove. Lagana is my choice for all plumbing and heating needs.
Product or service reviewed: Relief valve replacement
Mark did an excellent job assessing my problem and quickly resolving it
Geneva, New York
Product or service reviewed: emergency weekend service
My service tech Tim was great; arrived when he indicated, was efficient and explained what he was doing as he went along. Thank you.
Product or service reviewed: No heat weekend service call
Tim was at my home within 20 min. He was very professional and upbeat. I was a little grumpy as I didn’t have heat but he remained kind. Diagnosed and fixed the problem in no time. Great service and took me out of my grumpy mood!
Product or service reviewed: Plumbing repair
Excellent service throughout. Bob, who answered my call, was friendly and professional and honest. Tim, who made the repairs was thorough and expert and efficient. Prices are reasonable and payment is easy. Highly recommend.
Product or service reviewed: Furnace Cleaning and tune up, replace bad freeze proof faucet, replace toilet with new higher model.
My service person was very personable and knowledgeable. He reviewed what we wanted done and then proceeded to do everything we talked about. He took care to keep things protected and clean. Very professional and had everything done quickly. I would highly recommend them to anyone.
Product or service reviewed: Central Air
We have used Lagana's services in the past to install our furnace 4 years ago. The installation of the central air went very smoothly. Lawson did a awesome job setting it up. The installation went great and can't wait until next summer to try it out
Product or service reviewed: Furnace and air conditioner
I am confident that we purchased quality products. The service provided by the installers and Lawson was great. He worked with our schedule and was very patient! I especially like the new thermostat.
Product or service reviewed: Plumbing
We had an emergency plumbing problem on a Saturday afternoon. Tim was very responsive. He and Mark came and had the issue resolved in less than an hour. They were very pleasant and professional despite being called out on a beautiful Saturday evening. Great response, great service! Thank you
Product or service reviewed: kitchen piping leak
The service was prompt and handled by a gentleman that was respectful, answered our questions, and went above and beyond to correct our issue. Thank you.
Product or service reviewed: 50 gallon hot water heater
Tom and Tim were very pleasant and professional and replaced the hot water heater quickly. Very pleased
Product or service reviewed: Outdoor faucet replaced
Tom did a great job and did it quick and professional. Definitely will request him next time if need of plumbing
Product or service reviewed: Found & Repaired collapsed sewer line under concrete basement floor
Tom (& Tony) are very knowledgeable. They found the problem quickly and explained thoroughly the situation with multiple options for repair. They efficiently repaired and cleaned-up afterwards. We are very pleased with the time and manner at which the work was completed.
Michele & Andy H
Product or service reviewed: Drain clean out
Tom & Tim were efficient and professional. The whole operation from booking the appointment, getting a rough quote to the repair and billing was smooth—thanks guys :-)
Product or service reviewed: Broken boiler
Thank you so much to Tony and Chris. My boiler wasn't working, so i called Lagana for a second opinion after being told I needed a whole new system. Tony took the pump apart, found and fixed the issue, and we have heat again. I will absolutely be recommending you guys!
Thank you from Tasha, Nyssa and Apollo
Product or service reviewed: foot valve in well replacement
Thank you guys Tom and David for doing such a good job replacing our foot valve in our well.. You did a great job and quickly too. I would recommend you to anyone. thanks again
Product or service reviewed: Water main install
Friendly contractors. Job well done! Pleasure to do business with.
North Rose, NY
Product or service reviewed: A/C unit
We are very satisfied with your work. Thank you Tony for fixing the A/C unit. We would recommend your company to anybody. You saved the day.
Product or service reviewed: Kitchen Sink Clog
Excellent job done by this Lagana employee whose name I don't know!!! Quickly & EFFICIENTLY assessed
the problem & within 15 minutes, clog was gone.
David & Betty Craw
Product or service reviewed: Trane xr13 a/c system.
2 installers were prompt, great installation. Very professional. Will use your services again. Best thing about this installation, my wife is happy again.
Robert W Copenhagen
Product or service reviewed: Installed Furnace
Everybody was knowledgeable, friendly and helpful. Also very neat!
Product or service reviewed: New Boiler
Very very very good! No complaints. Thank You
Product or service reviewed: Installed Furnace
Jim was very easy to work with. Things went very smoothly. It was one of the best transactions I have ever had with a vendor. The installation was done professionally and quickly. Thank you.
Product or service reviewed: New Furnace
Jim was courteous, friendly and very helpful through the whole process. Great Job by All!
Product or service reviewed: Installed Furnace, Air Cleaner & Humidifier
House is much more comfortable and cleaneffects air cleaner has helped us breath much better
Product or service reviewed: New Heating Unit
I would recommend Lagana to everybody, and already have
Product or service reviewed: Furnace Installation
I had a lot of questions for Jim and he answered all - He had the knowledge to make me feel at ease. He spent alot of time with me and my concerns.
A very good experience overall! Thank You.
Product or service reviewed: Install new heating system
GREAT JOB AS ALWAYS
Product or service reviewed: New Boiler
It can be tempting to tell a homeowner their boiler can be fixed and all they need is some repair work done, however, Lagana told us the truth about the system we had and tried to find us the best new boiler system. Jim was honest and genuine in helping us make the most educated decision. The installation was quick and the service was professional. Thank you!
Product or service reviewed: Installed Furnace & A/C
Your crew is great. From Jim, the sales guy, to Milo, the install manager, to the guys doing the actual install. Your crew installed a very nice system and cleaned up every night after themselves.
Product or service reviewed: Heating System
Mr. Godfrey was a pleasure to work with; he was very professional and I would highly recommend Laganas to my family and friends!
Product or service reviewed: Furnace
The guys were very polite and helpful. We love our new furnace! Can't believe how much quieter it is than our old one. Thank You!
We were very pleased with the installation of our furnace/heat pump. The personnel were very professional and assisted us in any questions and training on the equipment. We will definitely use them for any more work.
Fantastic friendly service from very professional and knowledgeable staff.
Sodus Point, NY